Refunds & Returns
At NovoPeptideLabs, we adhere to strict quality control standards. Due to the delicate nature of our products, we are unable to accept returns.
However, if your order arrives with missing, incorrect, or damaged items, please contact us at support@novopeptidelabs.com within 30 days of delivery. Our dedicated customer support team will assist you promptly to ensure your satisfaction with product quality, service, and delivery.
If you wish to cancel your order, please send your request via email before the order has been shipped. Once your order is dispatched, cancellation requests cannot be accommodated.
For any questions or concerns regarding your order, reach out to support@novopeptidelabs.com. We strive to address all inquiries quickly and ensure a smooth experience for our customers.
Thank you for your understanding and support.